Shipping policy
Shipping & Delivery Policy
Digital Products Delivery All our products (templates, digital assets, and design resources) are delivered electronically. You will not receive any physical shipment.
How you will receive your order:
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Immediate Access: Once your payment is confirmed, you will be redirected to a download page.
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Email Confirmation: You will also receive an automated email at the address provided during checkout, containing a secure link to download your files.
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Account Access: If you created an account, your purchases will always be available in your personal dashboard under "Downloads".
Processing Time Digital delivery is instant (available 24/7). If you do not receive your download email within 10 minutes of purchase, please check your "Spam" or "Promotions" folder.
Custom Services (Branding & Portfolio) For custom design projects, delivery dates and milestones will be established in the individual service agreement signed at the start of the project. Final files for custom services are typically delivered via secure cloud storage (Google Drive or Dropbox).
Contact Us If you have any issues accessing your digital files, please contact us at creativestudioambar@gmail.com. We are here to help!